Payment and Shipping Information

We have introduced this procedure to accommodate all our valued customers with the best most economical shipping method

Once you have confirmed your order, you will receive an automated email stating the confirmation. We will review your order and contact you to advise on a shipment method best suited to your needs.

Once the shipping method is confirmed we will send you an invoice with our banking details. Only once the full amount is paid will we release the stock to the courier as instructed.

We offer 3 different shipping options

Pep Paxi

Pep Paxi allows between 5 and 10kg packages with varying delivery times from 3 to 9 business days. Prices range from as little as R60 to maximum R120. These are sent to your closest Pep store.

Pudo by The courier Guy

This “Pudo” system, which stands for “Pick Up, Drop Off” lets you send parcels by dropping them off at a central locker area. These areas have security and video surveillance to make sure they stay safe.

Couriers pick up the parcel from the locker and deliver it to another locker location or directly to your recipient.

The system also aims to reduce human contact since there is no in-person handoff of parcels.

Pudo currently has 300 lockers active around the country, with the aim to roll out 1000 lockers by mid-2021.

The prices to send a parcel with PUDO range from R50 to R200 maximum weight is 20kg

The Courier Guy Door to Door

This option allows you to receive your order at your door. Cost a bit more but highly recommended for large orders.